Privacy Policy

1. Information We Collect

We collect information to provide you with a seamless learning experience. The types of data we collect include:

A. Personal Information

When you register for an account, purchase a course, or contact us, we may collect personally identifiable information, including but not limited to:

• Name: To identify you as a student.
• Email Address: For login, course updates, and communication.
• Phone Number: For support, OTP verification (if applicable), or urgent updates.
• Billing Address: For invoice generation and tax compliance.

B. Payment Information

We do not store your credit card, debit card, or net banking credentials on our servers. All financial transactions are processed through secure third-party payment gateways (e.g., Razorpay, Stripe, PhonePe). These gateways process your payment information in accordance with their own privacy policies. We only retain transaction IDs and payment status (Success/Failure) for our records.

C. Course Data

To track your learning journey, we collect data on:

• Courses enrolled.
• Video watch progress.
• Quiz scores and assignment submissions.
• Certificates issued.

D. Automatically Collected Data

When you visit our site, our servers automatically record information, including:

• IP Address.
• Browser type and version.
• Operating System.
• Access times and pages viewed.

2. How We Use Your Information

We use the collected information for the following specific purposes:

• Course Delivery: To provide access to course content, track your progress, and issue certificates.
• Communication: To send you administrative information, such as order confirmations, course updates, or changes to our policies.
• Support: To respond to your inquiries and resolve technical issues.
• Improvement: To analyze user behavior and improve our website functionality and course curriculum.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes in India.

3. Cookies and Tracking Technologies

We use cookies to enhance your experience. Cookies are small text files stored on your device that help us:

• Keep you logged in.
• Remember your preferences.
• Analyze site traffic to understand how users interact with our platform.

You can choose to disable cookies through your browser settings, but please note that some features of the website (like course progress tracking) may not function properly without them.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following situations:

• Service Providers: With trusted third-party vendors who assist us in operating our website (e.g., hosting services, email delivery services, payment processors). These parties are bound by confidentiality agreements.
• Legal Requirements: If required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or comply with a judicial proceeding or court order in Lucknow/India.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as a business asset.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use SSL (Secure Socket Layer) encryption to protect data transmission. However, please be aware that no method of transmission over the internet is 100% secure.

6. Your Rights

As a user, you have the right to:

• Access: Review the personal information we hold about you.
• Correction: Update or correct your personal information via your account settings.
• Deletion: Request the deletion of your account and personal data, subject to our retention policies for legal and accounting purposes.

To exercise these rights, please contact us at the email provided below.

7. Third-Party Websites

Our website may contain links to third-party websites (e.g., social media pages). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

While our courses are educational, we do not knowingly solicit data from or market to children under the age of 18 without parental consent. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove such information.

9. Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising out of this policy shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.

10. Contact Us (Grievance Officer)

In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have any questions about this Privacy Policy or grievances regarding your data, please contact us:

• Name: Adv. K.R. Faizy Nadwi
• Email: deeniyat.online2020@gmail.com
• Address: Lucknow, Uttar Pradesh, India.